Frequently Asked Questions (FAQ)

Question 1: Is your jewelry gold plated or solid gold?

All of our jewelry pieces are made using 18K gold.

Question 2: What is the weight of a certain piece of jewelry?

Our pieces are sold per design, however if you wish to know the weight of a piece kindly send an email to info@garoboyadjian.com with your request.

Question 3: Do you have a showroom?

Yes, our showroom as well as our workshop are located in Bourj Hammoud, Lebanon.

Question 4: Do you ship worldwide?

Yes, express worldwide shipping is available with DHL express.

Question 5: Can you customize a special design I have in mind?

We can customize almost any design, kindly send us your request by filling this form.

Question 6: How can I check my ring size?

Kindly check our ring size guide to find your ring size.

Question 7: Do you offer a special discount on the first order?

Yes sure, sign up for our newsletter and use coupon code GAROBOYADJIAN10 at checkout to receive a 10% discount on your first order.

Question 8: Do you sell engagement rings and wedding sets?

Yes sure, kindly send an email to info@garoboyadjian.com to view our engagement rings and wedding sets portfolio, or request a custom design by filling this form.

Question 9: Do you offer lifetime warranty?

We guarantee complete satisfaction on your purchase. Our lifetime warranty offers free polishing and cleaning, ring sizing, repair services including fixing clasps, soldering work as well as simple chain repairs and excludes coverage for wear and tear, loss of gemstones and product loss.

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